Privacy Policy

We collect information you provide directly: name, email address, company name, website URL, and messages submitted through our forms. When you create an account, we also collect login credentials (email and hashed password). We automatically collect certain technical information when you visit our site, including IP address, browser type, referring URLs, and pages viewed. We use cookies and similar tracking technologies as described in our Cookie Policy.

We use the information we collect to: provide, operate, and improve our services; respond to your inquiries and support requests; send transactional emails related to your account; analyse usage to improve platform performance; and comply with legal obligations. We do not sell your personal information to third parties.

We may share your information with: service providers who help us operate our platform (e.g. hosting, email delivery, payment processing) under strict data processing agreements; legal authorities when required by law or to protect our rights; and successors in connection with a merger, acquisition, or sale of assets. All third-party service providers are contractually bound to handle data in compliance with applicable privacy laws.

We retain your personal data for as long as your account is active or as needed to provide services. If you close your account, we will delete or anonymise your data within 90 days, except where retention is required by law (e.g. financial records).

Depending on your jurisdiction, you may have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict certain processing; and receive a portable copy of your data. To exercise any of these rights, contact us at hello@zegravity.com. We will respond within 30 days.

We implement industry-standard security measures including TLS encryption in transit, encrypted storage of sensitive data, access controls, and regular security reviews. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We use cookies to maintain your session, remember your preferences, and analyse site traffic. You can manage cookie preferences through your browser settings. For full details, see our Cookie Policy.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, contact us immediately and we will delete it.

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our website. Continued use of our services after the effective date constitutes acceptance of the updated policy.

For privacy-related questions or to exercise your rights, contact us at hello@zegravity.com or through our contact form.